FAQ's

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@iraqgems.online

 

Q: How long will it take for my items to arrive?

Ans: It will usually take minimum 7 to maximum 15 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

Q: Is shipping really FREE?

Ans: Yes, Shipping is FREE all over The World.

Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our simple 5 days return and refund policy. Please check that in our policy section.

Q: How long will it take to receive a tracking number?

Ans: It will usually take between 1-2 business days.

Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders

(NOTE: Please contact us if you don't receive one within 12 hours)

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to support@iraqgems.online

Q: How can I pay?

Ans: We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please email us your order number at support@iraqgems.online.

(NOTE: Contact us within 12 hours if you wish to cancel your order)